We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
- You may return or exchange any book or non-book item in its original condition for a full refund (excluding shipping cost) within 30 days of receiving your order. Non-book items must also include all original tags and/or packaging.
- Without a receipt/invoice, a return may be approved for exchange or credit for items sold at unarius.org at our discretion and only at the current value of the book or other item. Please contact us for details.
- For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
- Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
- If you receive your order and find an item to be missing, incorrect or damaged, please contact us within 7 days, so that we may address and resolve the issue as quickly as possible for you.
Class Cancellation / Refunds
- If you have registered and prepaid for a class or workshop and we need to cancel it—which seldom occurs—you can receive a credit to apply to a future class/workshop, or you can request a refund, which will be processed within 7 days.
- If you have registered and prepaid for a class/workshop, and you need to cancel your registration, you can receive a credit or refund for any class/workshop you have not yet attended if you make your request at least 24 hours in advance. Please call the Academy at 619-444-7062 or email us at uriel@unarius.org.